Safiya is a brand advocate with HGS Jamaica. She shares with us her HGS growth story.
HGS: How has the journey been so far?
Safiya: It has been amazing. HGS is an accepting environment that encourages uniqueness. We are free to be who we are at work and that’s empowering.
HGS: What is a big lesson here that has helped you as a professional and an individual?
Safiya: One big lesson that I have learnt here is the importance of empathy. Going about my daily life and interacting with different kinds of people has taught me to engage in a way that is respectful and can also get the job done.
HGS: What stands out for you at HGS?
Safiya: The office is a judgement-free zone and that helps us all learn a lot from one another. One of the things about HGS that has helped me grow is the opportunity to interact with a diverse set of people.
One of the things about HGS that has helped me grow is the opportunity to interact with a diverse set of people.
HGS: How do you perceive the impact of your work?
Safiya: I try to stand out as a customer service provider, which I have learnt is so important. I want to show people daily that there are customer service providers that are trustworthy, dependable and caring.
It’s a nice thing that we can also create a positive impact on people through the volunteering activities. I volunteered at the Women’s Center recently, an activity I thoroughly enjoyed. The girls were very welcoming and receptive to our advice for their future. Going there has made me appreciate what I have and inspires me to work harder so I can assist people who need help.