Careers at Sagility

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Assistant manager Operations

Fully Onsite

Experience: Job Code: REQ-010601

Sagility

Bangalore

job Details

Job title

Assistant manager Operations

About Sagility

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

Assistant manager Operations

Job Description:

The Assistant Manager for the International Voice Contact Center will play a crucial role in overseeing the daily operations of the contact center. This role involves managing a team of customer service representatives, ensuring high-quality service delivery, meeting performance targets, and continuously improving operational efficiency. The Assistant Manager will report directly to the Contact Center Manager and collaborate with various departments to ensure alignment with company goals

Location:

BLR, Surya Wave BuildingIndia

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