Senior Business Analyst
Job Code : REQ-014980
Bangalore Partially Remote/HybridAbout Sagility
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Job title:
Job Description:
Key Responsibilities:
• Gather and analyse business requirements and translate them into functional specifications for Workday modules (e.g., HCM, Payroll, Finance, Time Tracking, Recruiting).
• Collaborate with stakeholders across HR, Finance, IT, and external vendors to ensure system capabilities meet organizational needs.
• Lead and support Workday implementation projects, upgrades, and enhancements.
• Perform gap analysis, impact analysis, and root cause analysis for Workday-related issues.
• Create and maintain detailed documentation, including process flows, SOPs, BRDs, FRD, and stakeholder reports and user guides.
• Develop and execute test cases and scripts; support UAT and post-implementation testing.
• Provide end-user support, training, and troubleshooting assistance.
• Apply design thinking and creative problem-solving techniques to uncover deep insights and innovative opportunities.
Qualifications: Education & Experience:
• Bachelor’s degree in Engineering, Information Systems, Human Resources, Finance, or a related field.
• 3–5 years of experience as a Business Analyst, Workday HCM/ERP or other enterprise platforms is an added advantage.
• Proven experience with one or more Workday modules (e.g., Core HCM, T&A, Payroll, Recruiting) will be a plus.
• Domain experience in healthcare or HR technology is a plus. Skills & Competencies:
• Strong understanding of Workday functionality, business process configuration, and reporting.
• Excellent communication, presentation, and interpersonal skills.
• Proficient in MS Excel, MS PowerPoint , Workday EIBs & Security
• Experience with business process redesign and workflow improvement.
• Ability to manage multiple priorities and stakeholders in a fast-paced environment.
• Strong analytical and critical thinking skills with attention to detail. • Self-starter with a high level of creativity, curiosity, and problem-solving ability.
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