NOC- Manager
Experience: Job Code: REQ-021880
Sagility
Bangalore
job Details
Job title
NOC- Manager
About Sagility
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
design, implementation, and ongoing optimization of
enterprise monitoring and observability solutions.
This role is responsible for ensuring the availability, performance, and
scalability of monitoring across network, server, application, and
cloud environments. The successful candidate will serve as a subject matter expert,
provide technical leadership, and establish monitoring standards and
best practices.
Job title:
Job Description:
Design, implement, and maintain enterprise-level monitoring solutions using the SolarWinds platform
· Serve as the technical lead and subject matter expert for SolarWinds tools and integrations
· Develop and maintain monitoring standards, alerting strategies, dashboards, and reporting
· Ensure high availability, performance, and security of the SolarWinds platform
· Lead troubleshooting efforts and perform advanced root cause analysis for complex incidents
· Collaborate with infrastructure, network, cloud, security, and application teams
· Support capacity planning, performance optimization, and trend analysis
· Lead upgrades, patching, backups, and lifecycle management of the SolarWinds environment
· Mentor and provide guidance to junior engineers and operational teams
· Create and maintain technical documentation and operational procedures
Location: