Continuous Improvement Project Lead
Job Code : REQ-000104
Quezon City Partially Remote/HybridJob Description
Sagility (formerly HGS Healthcare) combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
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Job Description:
Process Orientation
- Tracking and reporting of Contractual Compliance performance for the account.
- Adherence to Transition tollgate review process
Project planning & implementation
- Gather project requirement and perform GAP analysis
- Initiate, plan, manage and communicate implementations for Corporate BE-driven initiatives and tools across all applicable LOBs for the account.
- Identify opportunities to enable other functions achieve strategic goals through business excellence
- Gather project requirement and perform GAP analysis
- Communicate and report status to key stakeholders
- Facilitate change management, performance evaluation & facilitating diverse learning
Performance against Budgets / Targets
- Capacity planning of the team and its proper implementation.
Team Management
- Capability to train and conduct workshops in BOQ
- Coordinate with the middle management team members to drive change and improvement
- Reward & recognize the excellent performers in the team
- Review team performance
- To drive quality culture in the process & make quality as a way of life
- Contribute towards overall team development by regular updates to the team on any new quality tools etc.
- Motivate team members and ensure minimal attrition
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