WFM Senior Manager
Job Code : REQ-008457
Quezon City Partially Remote/HybridJob Description
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Job title:
Job Description:
Responsible for overseeing and optimizing workforce planning activities. This role collaborates with teams to create, review, and adjust forecasted requirements to achieve optimal staffing levels. It includes managing and enhancing workforce scheduling techniques, planning, analysis, and reporting, as well as maintaining and administering workforce systems and processes
Work environment: The work environment should be incompliance with the Clean Room Policy set forth by the Company. They must agree to comply with all company policies and procedures regarding the safekeeping of confidential information.
Physical demands: This requires working in a fast pace while ensuring accurate and timely execution.
Work demands: The work may sometimes demand overtime and work during holidays and weekends depending on the needs of the business. May require direct interaction with client.
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