Careers At Sagility

Director/Sr. Director Healthcare Engagement Services Practice

Job Code : REQ-009243
Quezon City Partially Remote/Hybrid

Job Description

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Global Practice

Job title:

Director/Sr. Director Healthcare Engagement Services Practice

Job Description:

Business Growth and Development:

  • Identify and pursue new business opportunities within the healthcare sector.
  • Develop and execute strategies to strengthen existing client relationships and increase revenue.
  • Create and implement new service lines that align with market trends and client needs.
  • Explore and integrate digital and technological solutions to enhance service delivery and client experience.

Process Optimization and Efficiency:

  • Conduct comprehensive assessments of existing processes to identify opportunities for improvement.
  • Develop and implement strategies to streamline operations, reduce costs, and improve efficiency.
  • Collaborate with IT and other relevant teams to leverage automation and technology to optimize processes.
  • Ensure compliance with industry regulations and best practices.

Value Proposition Enhancement:

  • Develop and implement strategies to differentiate our healthcare engagement services and increase their perceived value.
  • Measure and track key performance indicators (KPIs) to assess the effectiveness of our services and identify areas for improvement.
  • Continuously seek feedback from clients to understand their evolving needs and expectations.

Team Leadership and Collaboration:

  • Lead and manage a team of healthcare engagement professionals, providing guidance, mentorship, and support, whenever necessary.
  • Foster a collaborative and high-performance culture within the team.

Location:

Quezon City, Bridgetowne ZetaPhilippines