DUTIES & RESPONSIBILITIES: 

The Reports Analyst is responsible for collecting, analyzing, and interpreting data to produce accurate, actionable reports that drive informed decision-making across the organization. This role requires a strong command of data analysis, exceptional attention to detail, and the ability to effectively communicate insights to diverse stakeholders. 

As part of a dynamic team, the Reports Analyst will collaborate closely with Training, Operations, and Quality teams to gather and analyze data related to new hire performance. The role plays a critical part in identifying trends, uncovering areas for improvement, and providing data-driven recommendations aimed at enhancing processes and accelerating speed to competency for new employees. 

An approximate list of responsibilities is appended below (but not limited to): 

• Provide support and maintenance to existing management information systems (MIS). 

• Define and execute processes to monitor data governance policies and procedures to ensure data integrity and privacy, establish consistent data definitions, and monitor overall data quality for assigned data entities 

• Generate and distribute management reports in an accurate and timely manner. 

• Develops MIS documentation to allow for smooth operations and easy system maintenance. 

• Provide recommendations to update current MIS to improve reporting efficiency and consistency. 

• Perform data analysis for generating reports periodically. 

• Provide strong reporting and analytical information support to the training management team.  

• Create reports and presentations for senior-level management.  

• Generate both periodic and ad hoc reports as needed. 

• Consolidate and align large data sets from multiple sources in various formats. 

• Understand reporting problems and provide appropriate technical solutions. 

• Analyze business information to identify process improvements for increasing business efficiency and effectiveness. 

• Participate in cross-functional meetings to resolve recurring issues. 

• Provide support and assistance in issue troubleshooting and resolution. 

Operational responsibilities:  

• Work closely with business data owners and users to identify quality metrics and thresholds. 

• Develop new reporting and dashboards to support the changing needs of the specific line of business. 

• Support training delivery teams in their effort to adopt and execute data management processes. 

• Support training transformation initiatives and client-initiated projects. 

• Prepare ad hoc reports based on the requirements of the stakeholders. 

• Other duties as assigned. 

General Safety and Security 

• Protects the organization?s assets by upholding the principles of the Quality Information Security Management System (QISMS). 

• Ensures confidentiality, integrity, and availability of information critical to fulfilling the organization?s business functions.