DUTIES & RESPONSIBILITIES:

The Benefits Specialist handles the administration of a combination of benefit programs/areas.

• Responsible for the implementation of the HMO, Group Life Insurance, Group Personal Accident, Company Loan programs.
• Manages the enrolment, cancellation and claims for HMO, Group Life Insurance and Group Personal Accident.
• Responsible for ensuring efficient maintenance and update of the Company Benefits database.
• Validates benefit vendor invoices / billings.
• Pro-actively participates on all Benefit-related programs such as new program launch, wellness programs and C&B roadshows / orientation.
• Handles related questions, resolve issues and disputes, and processes employee requests.
• Prepares and communicates information to employees about the benefit programs, procedures, changes and government-mandated updates.
• Calculates and validates the deductions for the company-related benefits.
• Explains the various benefit options to new employees.
• Helps in researching or presents ideas for alternate benefit options and enhancement opportunities.
• Acts as liaison between employee and insurance provider.
• Stays up-to-date on Government-mandated regulations concerning insurance and other employee benefits.

Clinic Management

• Coordinates with the clinic vendor.
• Ensures efficiency of the clinic operations.
• Responsible with the medicine and clinic supplies inventory.
• Monitors clinic reports and incidents.  

Other Services

• Reviews invoices and prepares request for payment and monitors status for releasing.
• Prepares and releases employee documents such as Certificate of Employment, Quit Claim and other related documents.
• Checks accountabilities of separated employees, liaise with finance and employee on final pay processing and releasing.

General Safety and Security

• Protects the organization?s assets by upholding the principles of the Quality Information Security Management System (QISMS).
• Ensures confidentiality, integrity, and availability of information critical to fulfilling the organization?s business functions.

COMPETENCY REQUIREMENTS:

• Strong working knowledge of general benefits guidelines and procedures.
• Good working knowledge of Labor Code and Labor Standards.
• Ability to address issues and concerns related to Company Benefits.
• Ability to handle confidential information and documents with integrity and care.
• Organized, systematic and has keen eye for details.
• Team Player. Able to work with colleagues, management and support groups.
• Exhibits ability to maintain relationship with vendors, benefit providers and business partners.

OTHER REQUIREMENTS:

Reports to:  Manager/Sr Manager ? Compensation & Benefits

Education and/or Experience:

3 years of experience in the related field.

Work demands:   

• Proficient in MS Office applications especially MS Excel.
• Communicates clearly and effectively.