Specialist-Desktop Support
Job Code : REQ-015387
Iloilo City Fully OnsiteAbout Sagility
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
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Job Description:
DUTIES & RESPONSIBILITIES:
- Ensures that personal computer system/peripherals of the company are in good working conditions.
- Continuously monitors personal computer system utilization levels and make recommendation to support present & future business applications.
- Install and configure basic operating system including network properties and related utilities/software packages required for personal computer system.
- Monitors trends and developments in PC technology and look into its applicability to business.
- Develop subordinates on basic and advanced computer hardware system troubleshooting and ensure that they are properly equipped to perform required duties and responsibilities.
- Handles minor cabling tasks.
- Handles computer hardware inventory and documentation.
- Submit productivity reports.
Information Security Management System
- Protects the organization?s assets thru upholding the principles of the Quality Information Security Management System (QISMS).
- Ensures confidentiality, integrity, and availability of information critical to fulfilling the organizations business functions.
- Able to establish, implement and continuously improve the quality information security policies assigned to him / her.
- Able to establish structure and procedures to protect classified information.
- Able to report information security related incidents without any delay to the right authority.
- Example: All information-related incidents, losses, weaknesses and software/hardware malfunctions, breaches of confidentiality.
- Able to participate during training, orientation and awareness programs pertaining to QISMS.
General Safety and Security
- Protects the organization?s assets by upholding the principles of the Quality Information Security Management System (QISMS).
- Ensures confidentiality, integrity, and availability of information critical to fulfilling the organization?s business functions.
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