Careers At Sagility

Specialist-Desktop Support

Job Code : REQ-015387
Iloilo City Fully Onsite

About Sagility

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

Specialist-Desktop Support

Job Description:

DUTIES & RESPONSIBILITIES:

  • Ensures that personal computer system/peripherals of the company are in good working conditions.
  • Continuously monitors personal computer system utilization levels and make recommendation to support present & future business applications.
  • Install and configure basic operating system including network properties and related utilities/software packages required for personal computer system.
  • Monitors trends and developments in PC technology and look into its applicability to business.
  • Develop subordinates on basic and advanced computer hardware system troubleshooting and ensure that they are properly equipped to perform required duties and responsibilities.
  • Handles minor cabling tasks.
  • Handles computer hardware inventory and documentation.
  • Submit productivity reports.

Information Security Management System

  • Protects the organization?s assets thru upholding the principles of the Quality Information Security Management System (QISMS).
  • Ensures confidentiality, integrity, and availability of information critical to fulfilling the organizations business functions.
  • Able to establish, implement and continuously improve the quality information security policies assigned to him / her.
  • Able to establish structure and procedures to protect classified information.
  • Able to report information security related incidents without any delay to the right authority.
  • Example: All information-related incidents, losses, weaknesses and software/hardware malfunctions, breaches of confidentiality.
  • Able to participate during training, orientation and awareness programs pertaining to QISMS.

General Safety and Security

  • Protects the organization?s assets by upholding the principles of the Quality Information Security Management System (QISMS).
  • Ensures confidentiality, integrity, and availability of information critical to fulfilling the organization?s business functions.

Location:

Iloilo, Enterprise OnePhilippines