Officer - Business Excellence
Job Code : REQ-010735
Quezon City Partially Remote/HybridJob Description
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Job title:
Job Description:
Domain Knowledge and Application
Apply domain related knowledge and insights to effectively contextualize data
Understand collected data
Develop content strategy and information architecture
Make business cases to improve domain related procedures through data driven decision making
Operational Analytics
Use general and specialized business analytics techniques for the investigation of all relevant data to derive insight for decision making
Perform business analysis
Identify business impact from trends and patterns
Identify new opportunities to use historical data for organizational process optimization
Data Visualization and Presentation
Generate and maintain new dashboard and/or reports
Maintain database for the reports
Generate reports using Power BI
Create and communicate compelling and actionable insights from data using visualization and presentation tools and technologies
Create infographics for effective presentation and communication of actionable outcome
Computing and Data Engineering
Create web-based forms of Excel-based forms currently being used by the Support Team
Assist in maintaining/modifying web-based applications
Perform basic data manipulation, analysis and visualization
Knowledge and ability to program selected SQL platform for data storage and access, in particular write ETL scripts
Data Management and Governance
Be aware and always apply and enforce policies, procedures and measures to ensure data security, privacy, intellectual property and ethics
Work At Home Responsibilities
Be familiar with and abide to all Sagility general security and Work @ Home security policies and procedures
Be familiar with and abide by all client security policies and procedures required to protect customer data
Maintain the security of the home work environment and protect the Sagility-provided assets, client system and data
Ensure that all security related incidents are reported
Shall work on the same internet connection that was tested during setup process. If changes are made to the current internet connection or router during the course of application or employment, employee will be required to notify the appropriate parties in advance and retest the connection to ensure the requirements are met.
Must immediately report system performance problems or downtime to his/her manager and the local IT-SPOC
General Safety and Security
Protects the organization?s assets by upholding the principles of the Quality Information Security Management System (QISMS).
Ensures confidentiality, integrity, and availability of information critical to fulfilling the organization?s business functions.
Remain compliant with the relevant business, local and international regulatory and legislative requirements particularly the Health Insurance Portability and Accountability Act of 1996 (HIPAA), Health Information Technology for Economic and Clinical Health Act (HITECH), and Utilization Review Accreditation Commission (URAC).
Location: