Careers At Sagility

Claims Trainer

Job Code : REQ-005023
Work@Home USA Fully Remote

Job Description

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

The purpose of the role of a Trainer in Instruction Content is to design and deliver effective training programs, ensuring that educational materials and content are engaging, informative, and aligned with the learning objectives & also play a vital part in equipping individuals with the knowledge and skills needed to excel in their respective fields.

Job title:

Claims Trainer

Job Description:

We are currently hiring a Trainer in Instruction Content to design and deliver effective training programs, ensuring that educational materials and content are engaging, informative, and aligned with the learning objectives & also play a vital part in equipping individuals with the knowledge and skills needed to excel in their respective fields.

Roles & Responsibilities:

  • Interact with healthcare domain experts to review/rewrite and finalize content; utilize their feedback to revise the documents.
  • Develop innovative storyboards, courses, audio/video scripts,
  • Create facilitator and participant guides, job aids and other materials.
  • Write engaging instructional materials including assessments and quizzes, practice exercises with appropriate feedback, procedural steps, descriptions of concepts/processes/principles, opportunities for reflection and self-explanation, overviews, etc.
  • Ensure quality of learning content and proofread learning materials to ensure consistency (e.g. ensure references between leader guides and participant materials add-up, checking formatting, confirming timings in leader guides etc.)
  • Collaborate closely with graphics designers and developers to ensure finished materials are authored as specified.
  • Share instructional design best practices with other members of the design team in the spirit of continuous improvement.
  • Act independently to complete all aspects of content writing.
  • Attention to detail & Excellent written communication skills; ability to write effective instructional text.
  • Act independently to complete all aspects of design activities.
  • Review the work of internal or external developers to ensure adherence to the design.
  • Define and design learning courses and programs from the healthcare domain on time, to budget and quality standards.
  • Conduct skill needs and task analysis Develop learning solutions and gain approvals from stakeholders.
  • Interact with healthcare domain experts to review and finalize content; utilize their feedback to revise design documents.
  • Develop innovative eLearning storyboards, courses, audio/video scripts, facilitator and participant guides, job aids and other materials.
  • Write engaging instructional materials including assessments and quizzes, practice exercises with appropriate feedback, simulations, demonstrations, case studies, worked examples, procedural steps, descriptions of concepts/processes/principles, opportunities for reflection and self-explanation, overviews, etc.
  • Ensure quality of learning content and proofread learning materials to ensure consistency (e.g. ensure references between leader guides and participant materials add-up, checking formatting, confirming timings in leader guides etc.)
  • Collaborate closely with graphics designers and developers to ensure finished materials are authored as specified.
  • Share instructional design best practices with other members of the design team in the spirit of continuous improvement.
  • Create templates in Microsoft Word and PowerPoint. Manage eLearning partners/vendors.

Skills:

  • Attention to detail.
  • Strong interpersonal skills
  • Excellent written and verbal communication skills; ability to write effective instructional text, facilitator materials, audio and video scripts and other design documents.
  • Strong collaboration skills enabling the designer to work effectively with content owners, graphic designers, deployment teams to ensure that clients? needs and expectations are met.
  • Strong knowledge of adult learning principles
  • Learning management systems and virtual classroom software

Sagility Offers Competitive Benefits Including:

  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Short-Term and Long-Term Disability
  • Flexible Spending Account
  • Life Assistance Program
  • 401K with employer contribution
  • PTO and Sick Time
  • Tuition Reimbursement

Join our team, we look forward to talking with you!

An Equal Opportunity Employer/Vet/Disability

Location:

Work@Home USAUnited States of America