The Business Systems Analyst implements and oversees complex computer systems for the organization with the goal of increasing efficiency through building new systems and enhancing existing.  The System Analyst is responsible for observing and monitoring system activity to identify vulnerabilities or areas of improvement, work with key stakeholders to design and implement systems and or solutions, while documenting process / workflows and system requirements.

We are currently seeing a talented Business Systems Analyst to effectively capturing business requirements, map processes, and develop functional specifications in support of business priorities and works with the Development and QA teams to develop new processes or changes.

Key Responsibilities:

• Implement complex IT solutions by defining and analyzing system problems, designing, and validating standards and solutions, while documenting the process
• Defines application problem by conferring with key stakeholders, evaluating procedures and processes.
• Effectively capture business requirements, map processes, and develop functional specifications in support of business priorities.
• Develop deep understanding of the system data model and system infrastructure to create solution designs efficiently and accurately.
• Solution system workflows end to end incorporating user interface, database and reporting designs.
• Ensures operation of complex IT solutions by training personnel and providing support
• Coordinate testing and process changes through the organization as needed
• Provide second-level technical support for end users, opening, updating, and closing Help Desk Tickets
• Develop and maintain a practical knowledge of relevant client business processes (i.e., call center operations, insurance sales and marketing techniques, medical underwriting processes, etc.)
• Plan and facilitate all required internal and external project meetings
• Create, maintain, and deliver project status and variance reports to internal and client management
• Enforce Sagility Technologies methodology and project standards
• Plan and perform quality reviews of project deliverables prior to production release
• Ensure project documents are complete, accurate, current, and stored appropriately
• Execute project closeout activities, including summary report and after-action reviews
• Encourage and initiate innovation and continuous process improvement
• Support Executive Management and the Managing Consultant team towards the completion of corporate strategic objectives

Requirements:

• Bachelor?s degree obtained through traditional institution. Preferred major: engineering, business, finance, math, economics, information systems, and information technology.
• 5+ years of experience as Business Analyst, Systems Analyst or Product Manager with at least significant time devoted to software development projects.
• Excellent communication skills including meeting facilitation and presentation skills.
• 2+ years of product management, product planning, or related experience
• Relational DB models and SQL experience
• Software development/design/architecture experience
• Proven experience with various SDLC methodologies including Waterfall and Agile
• Previous experience in a Web-based services (SaaS) environment
• Willingness to travel about 10%
• Professional presence with the ability to establish credibility based on integrity, knowledge, and dedication to excellence.
• Experience employing planning, task organization and task estimation methods.
• Organizational and planning skills with the ability to prioritize multiple, competing priorities.
• Meeting facilitation and presentation skills
• Critical analysis and problem-solving skills with a focus on detail and quality
• Ability to change direction seamlessly and work through ambiguity.
• Action oriented and a team player with the ability to work efficiently in a fast-paced, dynamic, matrix management organization.
• Capable of building strong relationships
• Experience with project tools such as Microsoft Project, Visio, Excel, PowerPoint, and Word
• Experience with Reporting Frameworks.
• Microsoft Team Foundation System
• Understanding of common health insurance business processes

Sagility offers competitive benefits including:

• Medical
• Dental
• Vision
• Life Insurance
• Short-Term and Long-Term Disability
• Flexible Spending Account
• Life Assistance Program
• 401K with employer contribution
• PTO and Sick Time

An Equal Opportunity Employer/Vet/Disability