About HGS Healthcare

HGS Healthcare is formerly a part of Hinduja Global Solutions - a global leader in business process management. HGS Healthcare specializes in augmenting healthcare teams to deliver better patient, member, business and financial outcomes. Factoring the needs of health plans and providers, we interact with members and patients to deliver evidenced-based, timely, preventative, personalized, cost-effective and whole-person care that improves health, value and quality of life.

We help our clients help others by assuming responsibility for non-core activities, such as claims processing, clinical appeals, member administration, customer service, provider management, data management and analytics, collections, compliance and adherence, and back-office administration.

Your key responsibilities:

·         Understand the basic professional standards and established procedures, policies before taking action and making decisions

·         Processing claims as per the process guidelines.

·         Adhering to the SLA, and understanding Quality & Auditing parameters

·         Maintaining TAT

·         Assumes responsibility for work activities and coordinating efforts

·         Meeting assigned productivity goals.

·         Understands the Values and Characteristics of perfect service and uses the Perfect service filters at work

·         Adhering to the SLA.

·         Adhere to attendance and punctuality norms

·         Acquiring knowledge & skills of related areas of the process

·         Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct

To qualify for the role, you must have:

• Graduates
• Fresher/0 ? 12 Months

Additional Qualifications:

·         US health care

·         Process SLA 

·         Awareness of ISO, ISMS

·         MS office

·         Typing skills & computer skills

·         Effective communication in English

·         Good analytical skills

Our promise

·         Continuous professional development

·         Diverse and inclusive work culture

·         Be empowered to make a difference

·         We focus on people on a break

·         Be recognised and rewarded

Advantages

·         Attractive compensation inclusive of provident fund, performance incentives, gratuity and more

·         Insurance: ESI, Group Term Life Insurance, Group Medical insurance, Group Personal Accident Insurance

·         Referral bonuses

·         Emergency assistance

·         Free Transportation to and from office

·         Employee Assistance Program

·         Robust Rewards and Recognition

·         Internal job movements

·         Five-day work week

·         Becoming a US Healthcare professional

·         Employee friendly policies

·         Growth opportunities - through natural progression for associates

·         Safe Work environment and equal opportunity provider

·         Celebrations and Fun activities

·         Voice of Employee feedback surveys

·         Corporate Giving- creating a socially conscious work force

·         Job Stability and Security

·         Associate handholding and floor support

·         Human Resources Business Partner (HRBP) Support

·         Open Door Policy - approachable leadership and management