Careers At Sagility

Senior Manager

Job Code : REQ-013091
Bangalore Partially Remote/Hybrid
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Job Description

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

The Senior Manager – Business Excellence ensures client satisfaction and account profitability through performance improvement and cross-functional collaboration

Job title:

Senior Manager

Job Description:

Education: Any Graduate  or Post Graduate

Experience: 10+ Years experience in Business Excellence, BE & overall management

Roles and responsibilities

  • Drive end-to-end execution of complex Continuous Improvement and Reengineering initiatives, including high-impact and cross-geo projects within spotlight accounts.
  • Engage with mid-to-senior-level stakeholders to uncover performance gaps and define strategic problem statements.
  • Provide mentorship on advanced projects to Business Excellence teams and cross-functional groups.
  • Lead governance routines and present project progress and outcomes to Sagility’s senior leadership.
  • Deliver integrated solutions across people, process, and technology dimensions for complex business challenges.
  • Develop business proposals addressing key operational issues and improvement opportunities.
  • Support the design and implementation of target operating models aligned with business goals.

Skills

  • Demonstrated expertise across key competencies including analytical acumen—leveraging both data-driven and process-based approaches with tools like Excel, Minitab/SPSS to derive actionable insights.
  • Demonstrated expertise in end-to-end project management, ensuring alignment with defined scope, resource allocation, budgeting, and outcome delivery—leveraging methodologies such as Lean Value Stream Transformation and Six Sigma DMAIC to drive sustainable improvements.
  • Certified Six Sigma Black Belt from a reputed institute or organization, with proven experience in independently leading improvement projects
  • Skilled in driving change management by fostering solution adoption while maintaining operational harmony.
  • Strong communication skills, balancing professionalism and assertiveness to influence outcomes and keep stakeholders engaged.
  • Effective in stakeholder management by aligning and addressing internal and external expectations throughout the project lifecycle.

Location:

BangaloreIndia
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