Senior Specialist-Training
Job Code : REQ-013130
Bangalore Fully OnsiteJob Description
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
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Job Description:
Communications Skills:
• Excellent oral & written English (CEFR Level = C1, High B2)
• Expert business and technical writing skills
Computer Skills:
• Requirement: Expert in MS Office applications, especially with MS Excel, MS Word, Microsoft PowerPoint
• Able to facilitate courses/ modules using virtual classrooms platforms such as WebEx, Ms Teams, blackboard, etc.
• Preferred: Familiarity with Articulate 360, Adobe Photoshop, Macromedia Flash or similar software
Project Management:
• Preferred – Project Management Certification/ LEAN/ Green Belt Certification
Training Delivery
• Expert Competency Level in facilitation and delivering training
• Expert in managing classes
Training Needs Analysis
• Should be an expert in interpreting and assessing training and development needs of individual and teams to develop appropriate and effective training strategies to bridge identified gaps.
Training Design & Development
• Should be knowledgeable on ADDIE and 6D’s of Breakthrough learning in ensuring effective training delivery while achieving business objectives.
Analytical and Problem Solving Skill
• Able to establish structure and procedures to protect classified information.
• Ability to make administrative and procedural decisions and judgments.
• Ability to determine problems, to problem solve and recommend solutions. To seek out better methods of training classes to operate.
Coaching and Performance Management
• Ability to diagnose performance gaps and identify the training needs of a team of trainers.
• Ability to prepare coaching and development plan to help the team of trainers improve their performance.
Documentation and Administrative Skill
• Able to participate during training, orientation and awareness programs such as QISMS, DPA, and the relevant company policies and standards.
• Able to report information security related incidents without any delay to the right authority. - Example: All information-related incidents, losses, weaknesses and software/hardware malfunctions, breaches of confidentiality.
• Able to establish, implement and continuously improve the quality information security policies assigned to him / her.
• Conducts RCA and recommends solutions
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