Senior Learning Experience Consultant
Job Code : REQ-014526
Bangalore Partially Remote/HybridAbout Sagility
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
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Job Description:
Job Details
Job Title: Senior Learning Experience Consultant
Reporting to Project Manager
Location: Bangalore
Working Hours/ Days: 8 hrs/ 5 Days a week
Shift: Regular Shift (EST/EDT)
Desired skills and qualification
Bachelor's degree, Qualified in Instructional Design.
Objective and responsibility
Strategic Thinking
Driving Performance and results
People Management
Client relationships
Courseware Development (ILT/ vILT + eLearning)
Instructional Design
Rapid Authoring Tools
Audio/ Video Post-Production
Animation
Graphic Design
Experience Required: 8- 10 Years
Job Summary:
We are seeking a dynamic and experienced professional to manage end-to-end learning and development projects. The ideal candidate will bring a unique blend of project management expertise, instructional design, audio/ video post-production and creative media production skills. This role requires hands-on experience with eLearning tools, a deep understanding of adult learning principles, and the ability to co-ordinate and work in a cross-functional teams in a fast-paced environment on various instructor-led and self-paced learning engagements
Key Roles & Responsibilities:
Project Management & Governance
- Manage learning and development projects from initiation to delivery.
- Define project scope, goals, deliverables, timelines, and resource requirements.
- Implement project governance frameworks to ensure compliance, quality, and risk mitigation.
- Collaborate with stakeholders to align learning solutions with business objectives.
Instructional Design & Learning Strategy
- Design and develop engaging learning experiences using ADDIE, SAM, or Agile methodologies.
- Conduct needs analysis and learner profiling to inform content strategy for instructor-led training and self-paced training programs
- Create storyboards, scripts, and design documents for eLearning and ILT programs.
- Apply adult learning theories and instructional design best practices to all deliverables.
Instructor-Led Training, eLearning Development & Tools Expertise
- Develop Instructor-Led Training deliverables such as Facilitator’s Guide, Participant Guide, Workbooks, QRGs, Job Aids and Assessments.
- Develop interactive digital learning deliverables and responsive eLearning modules/ self-directed learning using Articulate Storyline, Rise, and Adobe Captivate.
- Integrate multimedia elements such as audios, videos, animations, simulations, and assessments.
- Ensure SCORM/xAPI compliance and LMS compatibility.
- Conduct quality assurance and usability testing of learning products.
Creative Media Production
- Design visually compelling graphics, infographics, and animations to enhance learning.
- Produce and edit instructional videos, voiceovers, and motion graphics.
- Collaborate with SMEs and creative teams to ensure cohesive visual and instructional design.
Team Collaboration & Leadership
- Mentor junior instructional designers and developers.
- Facilitate workshops and training sessions for internal teams and clients.
- Foster a culture of innovation, continuous improvement, and learner-centric design.
Required Skills & Qualifications:
- Bachelor’s or Master’s degree in Instructional Design, Educational Technology, Multimedia Design, or related field.
- Understanding and proficiency in the healthcare industry, encompassing its systems, processes, and related technologies (preferred).
- Proficiency in Articulate Storyline, Rise, Adobe Captivate, Adobe Creative Suite, Camtasia, and Vyond.
- Strong understanding of SCORM, xAPI, and LMS platforms.
- Excellent communication, stakeholder management, and problem-solving skills.
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