Careers at Sagility

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Manager – Talent Management

Fully Onsite

Experience: Job Code: REQ-025586

Sagility

Bangalore

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job Details

Job title

Manager – Talent Management

About Sagility

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

The Manager – Talent Management will be responsible for executing and managing enterprise-wide recognition programs, ensuring seamless delivery, strong adoption, and operational excellence. This role will work closely with the Associate Director to translate strategic R&R frameworks into scalable, high-impact programs that drive a culture of appreciation.

The role requires a detail-oriented and execution-focused professional who can manage stakeholders, drive program governance, and ensure effective utilization of recognition platforms, while continuously improving program effectiveness through insights and feedback.

Job title:

Manager – Talent Management

Job Description:

Key Responsibilities

Rewards & Recognition (R&R) Program Execution

  • Support the implementation of global and regional R&R frameworks aligned with organizational guidelines.
  • Manage end-to-end execution of recognition programs.
  • Ensure timely and accurate rollout of R&R cycles, including nominations, validations, and closures.
  • Partner with HRBPs and business stakeholders to drive program awareness and participation.

Program Operations & Governance

  • Ensure adherence to R&R policies, processes, and governance standards across business units.
  • Manage program documentation, trackers, and audit requirements.
  • Monitor budget utilization and ensure alignment with allocated spends.
  • Identify and resolve operational challenges to ensure seamless program delivery.

Platform Management & Adoption

  • Support the administration of R&R platforms (e.g., tool configuration, user management, issue resolution).
  • Drive adoption of recognition tools by working with employees, managers, and HR teams.
  • Coordinate with HR Tech teams for system enhancements, issue tracking, and upgrades.

Reporting & Insights

  • Track key metrics such as participation rates, recognition frequency, and program utilization.
  • Generate regular dashboards and reports for internal stakeholders.
  • Identify trends and provide inputs to improve program effectiveness and employee engagement.

Stakeholder Coordination

  • Act as a key point of contact for R&R-related queries from HRBPs and business teams.
  • Support communication and socialization of R&R programs across functions.
  • Collaborate with cross-functional teams (HR, Finance, Tech, Procurement) for smooth program execution.

Thematic Competencies

1. Program Management & Execution Excellence

  • Strong ability to manage end-to-end execution of HR programs with high attention to detail.
  • Ensures timelines, quality, and compliance are consistently met.

2. R&R Domain Understanding

  • Foundational knowledge of recognition programs and their impact on engagement and culture.
  • Ability to operationalize different types of recognition frameworks effectively.

3. Stakeholder Coordination

  • Ability to work with multiple stakeholders across HR and business teams.
  • Ensures alignment and responsiveness in program delivery.

4. Process Orientation & Governance

  • Strong process discipline with the ability to manage trackers, workflows, and audits.
  • Focus on standardization and consistency across execution.

Skills Required

1. Functional HR Skills (Core Domain Expertise)

  • Rewards & Recognition Operations – experience in executing R&R programs (spot, peer-to-peer, tenure, etc.).
  • Program Coordination – ability to manage multiple program cycles simultaneously.
  • Policy Adherence – understanding of governance and compliance requirements in HR programs.

2. HR Tech & Digital Skills

  • Familiarity with R&R platforms (e.g., O.C. Tanner or similar tools).
  • Basic understanding of HR systems and workflows.
  • Comfort with tools like Excel and dashboards for tracking and reporting.

3. Analytical & Reporting Skills

  • Ability to track and interpret program metrics.
  • Strong attention to detail in reporting and data validation.
  • Capability to identify gaps and suggest improvements based on data.

4. Behavioral Skills

  • Stakeholder Management – responsive and collaborative approach.
  • Execution Focus – strong ownership and ability to deliver within timelines.
  • Communication Skills – clear and effective communication with internal stakeholders.
  • Problem-Solving – ability to proactively identify and resolve operational issues.

5. Nice-to-Have Skills

  • Exposure to HR analytics or dashboarding tools (Power BI, Tableau).
  • Experience working in global or multi-business unit environments.
  • Understanding of employee engagement drivers through recognition.

Qualifications & Experience

  • 4–7 years of HR experience with exposure to Rewards & Recognition or HR program management.
  • Hands-on experience in executing structured HR programs at scale.
  • Familiarity with R&R tools/platforms is preferred.
  • Strong organizational and coordination skills with high attention to detail.
  • MBA/PGDM in Human Resources or equivalent.

Location:

BangaloreIndia

Join our team, we are looking forward to talking to you!