Drive Bright Careers, Shape Your Tomorrow

At Sagility Jamaica, your work creates real impact. For people, for communities, for the future of healthcare. We blend purpose with performance, empowering our teams in Kingston and St. Catherine to reimagine care through empathy, innovation, and drive. Here, you don’t just build a career. You grow, lead, and transform lives.

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About Us

Uncovering Jamaican Talent, One Care Moment at a Time

Enhancing Healthcare Outcomes through Operational Expertise & Advanced Technologies

Sagility Jamaica supports Fortune 500 healthcare clients through member engagement, claims, and customer service. We pair deep domain expertise with smart solutions to make healthcare better, faster, and more human. With over two decades of trusted operations and a people-first focus, we are proud to make a difference that matters.

Make An Impact Every Day

105 Million+

Claims Processed Annually

75 Million+

Annual Interactions Managed

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Live the Sagility Story. Step In. Stand Out. Lead.

Life At SAGILITY

Shine at Sagility Jamaican Talent, Global Purpose

At Sagility Jamaica, we foster a culture where talent grows, voices matter, and careers thrive. From training to team spirit, our people lead with heart and thrive with purpose.

  • We give back through outreach programs that support community development, wellness awareness, and inclusive access to healthcare. Our initiatives include distributing clothing to non-profits, reading to visually impaired students, planting trees, and providing remedial reading support to high school students.
  • Diversity is not just policy—it is lived. We embrace individuality and build inclusive spaces where everyone feels empowered to show up as their true selves. Our commitment to diversity and inclusion is reflected in our inclusive, open, and welcoming environment that enables us to attract, develop, and retain the best talent from all walks of life.
  • Our people learn and grow every day through process and skills training, professional development tracks, and a culture of collaboration. We fuel holistic growth and development through continuous process and skill development trainings.
  • Celebration builds connection. Whether it's karaoke contests, team-building challenges, or themed events, we believe in fostering a vibrant workplace through engagement activities and community work.
  • We also celebrate Jamaican culture with pride. From participating in local festivals to embracing the island's rich heritage, our Jamaican spirit runs through everything we do.
  • The Employer of Choice Award 2024 from the Global Services Association of Jamaica (GSAJ) honors our commitment to a workplace where people feel valued, heard, and inspired to grow.

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The Sagility Advantage

Sagility Jamaica offers more than just a role. It is a launchpad for your success. Here, your talent is nurtured, your ideas are heard, and your career path is uniquely yours.

A Culture That Lifts You

Respectful, diverse, and supportive. A place where you belong.

Global Careers, Local Impact

Be part of a global vision while building your career right here in Jamaica.

Fuel for Your Future

Training, recognition, and growth from day one. Your journey starts now.

People

Real People. Real Impact.Real Sagility.

Tashawna Nevin

“Sagility has been my launchpad. I started as a Brand Advocate and worked my way up to Senior Team Leader. What truly helped was the trust placed in me by my leaders and the encouragement I received every step of the way. If you stay dedicated and passionate, the opportunities here are endless. My journey proves that the sky is definitely the limit.”

Amoy Ingram

“What I love most about Sagility is the strong sense of community. It feels like family. The environment pushes you to do your best, and I’ve always been encouraged to compete and grow. Each day, I challenge myself to be better than I was yesterday, and I’m proud of the mindset I’ve built here. It is more than a job. It is personal growth.”

Kimberly Russell

“Sagility gave me more than a job. It gave me stability, purpose, and a place where I truly belong. I’ve been with the company for over 8 years, and throughout that time, I’ve grown both professionally and personally. The leadership support, ongoing development, and deep friendships I’ve built here have kept me motivated and proud to be part of this team.”

Kalfani Burton

“At Sagility, I’ve found my purpose. As a trainer, it is incredibly rewarding to guide others and see them grow, both professionally and personally. Many trainees face difficult paths, but being part of their journey and watching them transform reminds me that what we do matters. Here, leadership is about empathy, and success is shared.”

Kenhia Fung-Chung

“My journey at Sagility has been filled with growth and opportunity. From leading locally to helping build the Disaster Recovery Program abroad, I’ve experienced firsthand how the company believes in its people. You are given space to innovate, lead, and learn. My advice? Be proactive, ask questions, and never stop aiming for meaningful impact.”