HR Operations & Payroll Sr Manager
Experience: Job Code: REQ-028126
Sagility
Quezon City
job Details
Job title
HR Operations & Payroll Sr Manager
About Sagility
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Job title:
Job Description:
Responsibilities
- Overseeing daily HR operations, ensuring they are in compliance with legal and company policies
- Complete oversight of employee life cycle – hire to retire from a process/operations standpoint.
- Custodian of reports & dashboards on all HR metrics and partner with other HR colleagues (HRBP, TA, L&D etc.) in publishing them to various stakeholders
- Familiarity with outsourced HR & payroll operations and services required to execute timely and accurate delivery of HR operations & payroll services to all employees.
- Build strong working relationships with various cross functional teams and stakeholders throughout Human Resources to understand customer needs and deliver exceptional customer service.
- Works with other internal teams regularly to assure complete coordination of onboarding & offboarding, pay, benefits, and compensation activities, while working with Third Party Providers to ensure quality service delivery.
- Ensure HR & payroll records and documentation are maintained in accordance with statutory and audit requirements.
- Builds and maintains effective vendor relationships.
- Support in the delivery of major, complex enterprise projects including HRMS implementation /upgrade, payroll year-end, mergers and acquisitions, compensation planning, etc.
- Evaluate, recommend and drive the process improvement of HR & payroll processes including automation opportunities.
- Provides oversight to HR operations & payroll activities and processing integrity to ensure compliance with all applicable government and regulatory laws, regulations and requirements, and legal or contractual obligations.
- Assists with oversight and provides backup of financial payroll activities, employee and employer deduction disbursements to statutory bodies, etc.
- Manages escalations and delivers timely resolutions to complex HR operations & payroll inquiries.
- Supports HR & payroll-related data conversions and related testing for acquisitions.
- Assists with testing of new HRMS configurations, interfaces and special HR projects, as needed
- Manage a team of HR operations and payroll analysts
Qualifications
- Bachelor’s Degree or equivalent combination of HR education and experience.
- 12+ years of experience in HR operations & payroll roles. Healthcare, Pharma, BFSI GCC background preferred
- Strong knowledge of HR laws and regulations in the Philippines
- Proficiency in HCM systems, payroll, time and absence modules.
- Experience in functioning in HRO, and a shared services environment.
- Intermediate proficiency with Microsoft Office and Excel
- Excellent verbal and written communication skills.
- Knowledge of HR operations & payroll best practices.
- Proven successful interaction with cross-functional business partners and high level of understanding of business operations and internal control concepts.
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