IT Assoc. Manager
Experience: Job Code: REQ-032848
Sagility
Iloilo City
job Details
Job title
IT Assoc. Manager
About Sagility
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
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Job Description:
Education: Bachelorâs degree in computer application, BE / B. Tech, Any Graduate. Experience: 4+ Years experience in IT Management with at least 1-2 yearsâ experience as a team leader or in an IT department managerial role. Preferred Skills: ⢠Comprehensive Understanding of Network architecture and Client/ server ⢠Extensive experience in the delivery of IT incident and problem management ⢠Experience with Mac, Linux and Windows platforms ⢠Cloud and VDI Infra Roles & responsibilities: Regular activities include network engineering and troubleshooting application, data cabling, systems administration in a variety of software and hardware environments, root cause analysis in problem solving, and assistance in managing the daily activities of the department. ⢠Running regular checks on network and data security ⢠Identifying and acting on opportunities to improve and update software and systems. ⢠Developing and implementing IT policy and best practice guides for the organisation ⢠Designing training programs and workshops for staff ⢠Conducting regular system audits ⢠Running and sharing regular operation system reports with senior staff ⢠Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages ⢠Providing direction for IT team members ⢠Identifying opportunities for team training and skills advancements ⢠Ensure ICSAT, ESAT scores are maintained ⢠Handling Client and Vendor Management
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