Careers At Sagility

Work At Home-Customer Service Representative-Healthcare

Job Code : REQ-003587
Work@Home Alabama

Job Description

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

Work At Home-Customer Service Representative-Healthcare

Job Description:

Join Sagility, a leader in healthcare solutions, and help us make a difference in people's lives daily. At Sagility, we pride ourselves on shaping careers with opportunities to advance and thrive in a supportive environment.

Join Our Team and S.O.A.R! 

S-Spark Curiosity O- One Team, One Direction A- Action for Results, R- Right by Right Purpose

As a Customer Support Representative, you are the first point of contact for our clients, providing top-notch service and support. You?ll handle inquiries with care, offering solutions and maintaining our commitment to quality.

Key Responsibilities:

  • Efficiently handle incoming calls and manage customer queries and concerns.
  • Conduct detailed research to resolve issues effectively.
  • Document all interactions accurately.
  • Maintain professionalism and empathy in all communications.


  • Competitive pay starting at $14.00/hr with performance-based incentives.
  • $15.00/hr Bilingual with performance-based incentives
  • Paid state-of-the-art training.
  • Comprehensive health benefits after 90 days.
  • Programs focused on employee wellness and engagement.
  • Real opportunities for career growth ? 90% of our leaders began in this role!

What We?re Looking For:

  • A commitment to excellence and high-quality service.
  • Excellent communication and interpersonal skills.
  • Ability to multitask in a dynamic, fast-paced environment.
  • Experience in healthcare or customer service is preferred but not required.


  • At least 18 years old with a high school diploma or equivalent.
  • Proven experience in a customer service role preferred.
  • Reliable and punctual with a positive attitude and team-oriented mindset.
  • Effective written and verbal communication skills.
  • Must have a secure home office setup with a reliable internet connection.

Join Us:
If you?re passionate about making a difference and ready to contribute to a team that?s improving healthcare access and quality, apply today to become a part of Sagility!

An Equal Opportunity Employer/Vet/Disability


Work@Home AlabamaUnited States of America